N.O.W saga: four things Businesses should never fail to learn about customers

By Patrick Mayoh I have had to take a break from writing and I was thinking about posting again from August. But then everyone is talking about what I call the News of the World saga. To the point that one of my friends actually suggested I should write a post about this. Once I studied Journalism and needless to say from an ethical point of view that the hacking scandal is indeed well...a scandal. It really never got my attention to be honest....

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